Position Description

Family Support Service Manager
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# of openings:
1

The Role:

We have an exciting opportunity to join and lead the Family Support Network (FSN) as a Family Support Service Manager.

 

Communicare is proud to partner with Langford Aboriginal Association, to be the lead agency for the enhanced Family Support Network in the Fremantle Rockingham region. The FSN provides integrated and coordinated secondary family support services to improve outcomes for vulnerable children, young people and families and prevent the need for tertiary child protection intervention.

 

Family Support Networks are a partnership of community sector services and the Department of Communities which provide a common entry point to services and deliver earlier more targeted support to families. FSN’s provide services for families affected by issues such as mental health, family and domestic violence, homelessness (or risk of), family conflict and parenting difficulties.

 

As the Family Support Service Manager you will lead and manage the Assessment and Coordination stream and the Intensive Case Management stream of the expanded Family Support Network. This includes accountability for the performance of the service network, management of service partnerships, practice development and leadership of staff to ensure a culturally responsive and secure service for Aboriginal families.

This position will be offered on a Permanent Full-time basis working 76 hours per fortnight. This role will have the option to be based in Success or Rockingham, with travel between the two sites required.

 

Who Are We?

About Communicare

Since opening our doors in 1977, our passion for delivering high quality, people-focused support services has continued to flourish. In May 2020, we became the new custodian of White Ribbon Australia, establishing a national footprint for the organisation.

We remain committed to growing a workforce that celebrates diversity and seeks to inspire and empower the people we serve.

While we’ve changed a lot over the past 45 years, our values – Everyone is welcome, Doing what we say, Above and beyond, and Stronger together– remain at the very heart of everything we do.

If you would like to find out more about Communicare and this program, please visit our website via https://www.communicare.org.au/

 

About Langford Aboriginal Association

Langford Aboriginal Association (LAA) is a not-for-profit Aboriginal Community Controlled Organisation that delivers programs to benefit the local Aboriginal community. LAA strives to provide services and programs to increase the health, wellbeing, cultural and social connections for Aboriginal people living and working in the Perth Metro area.

LAA, established in 2000 after a group of Aboriginal families became aware of the lack of services available to the Aboriginal community, brings enormous skills and knowledge in the delivery of FSN services. LAA has direct and current experience in what is required in delivering a quality FSN and provide a range of community-based trauma-informed programs.

 

Selection Criteria

  • Tertiary qualifications in Social Work, Psychology or other related area.
  • Strong understanding of Aboriginal culture, family dynamics and experience working directly with families living in complex circumstances, using a trauma-informed approach.
  • Substantial experience in managing similar community services, targeting vulnerable families and children.
  • Experience in managing large funding contracts, service deliverables and reporting against funding agreements.
  • Experience in working with families experiencing complex issues to build safety and wellbeing for children.
  • Experience in managing and leading high performing teams
  • Experience in and commitment to providing individualised support to vulnerable families.
  • Experience in building and maintaining engagement of multiple stakeholders in a service or project.
  • Experience in managing/providing place-based support services, including working in partnership with other organisations for benefit of client families. 
  • Ability to build strong networks with relevant service providers
  • High level communication and relationship building skills.
  • Satisfactory Police clearance (not older than 6 months from the issue date)
  • Unrestricted drivers’ licence
  • Working With Children Check

 

What we can offer you

  • Generous NFP salary packaging opportunities (option to package up to $15,900 for general living expenses and an additional $2,650 for entertainment benefits per annum)
  • Extra Leave - 5 days of extra paid leave per annum (pro rata for part time)
  • Paid parental leave policy
  • Family Domestic Violence and Abuse (FDVA) leave, financial assistance and structured support for any employees who have experienced FDVA incidents
  • Discounted Health Insurance with HBF
  • Free, confidential counselling services through our Employee Assistance Program
  • Annual Flu Vaccination Program

 

How to apply
Please submit a resume and a cover letter that addresses our Selection Criteria. Applications close 25th September 2024.

Communicare encourage applications from diverse backgrounds, including Aboriginal and Torres Strait Islander people, people from Culturally and Linguistically Diverse backgrounds, people who identify as LGBTQI+ and people living with disabilities.

Short listing will commence immediately. We reserve the right to close the position without notice. Unsolicited resumes and contact from recruitment agencies will not be accepted.

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