Position Description

Intake Liaison Advisor - Rockingham/ Mandurah
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# of openings:
1

The Role

Communicare are seeking a dedicated Intake Liaison Advisor with a passion for ending family and domestic violence, to join our Connect and Respect team based in Rockingham, with travel to Mandurah required. Occasional early evening work may be required. This is a full-time permanent role, working 76 hours per fortnight.

You will play a vital role in assessing the suitability of potential participants for our Connect and Respect program, while proactively engaging with internal and external stakeholders to ensure referral and information systems are accurate and effective. This is a meaningful opportunity to apply your work experience in behaviour change, FDV, AOD, mental health, or related support services to help improve safety for women and children impacted by FDVA.

Key Responsibilities:

  • Evaluate referrals and assess participant suitability for the Connect and Respect program

  • Maintain and manage accurate referral and information systems

  • Liaise with internal and external stakeholders to support program delivery

  • Contribute to a supportive learning environment focused on FDVA sector development

To learn more about us and our purpose-driven work, visit www.communicare.org.au

 

About You

  • Qualification and/or experience in a relevant field, with expertise in family and domestic violence or men’s behaviour change programs highly regarded

  • Proven ability to coordinate caseloads while maintaining consistent communication with internal and external stakeholders

  • Sound knowledge of family and domestic violence frameworks, with a focus on promoting family safety

  • Understanding of quality assurance principles, assessment methodologies, and effective practices in record keeping and report writing

  • Willing to obtain Department of Justice integrity clearance once employed.

 

What we offer

  • Generous NFP Salary Packaging: Option to package up to $15,900 for general living expenses and an additional $2,650 for entertainment benefits per annum.

  • Extra Leave: 5 days of extra paid leave per annum (pro rata for part-time).

  • Paid Parental Leave: Paid leave and return to work incentives.

  • Support for FDVA: Family Domestic Violence and Abuse leave, financial assistance, and structured support for any employees who have experienced FDVA incidents.

  • Health and Wellbeing: Discounted Health Insurance with HBF, free confidential counselling services through our Employee Assistance Program, and an annual Flu Vaccination Program.

  • Professional Development: Opportunities for growth and development within a supportive and inclusive team culture.

 

Who are we

Communicare delivers over 45 people-focused services that support individuals, families and communities to thrive and create better futures. With over 48 years of experience, we have built a strong reputation for genuinely caring about the people we help.

We are an organisation driven by our values of Everyone Is Welcome, Doing What We Say, Above and Beyond, and Stronger Together. Communicare is committed to inclusion, cultural safety and empowering the people we serve.

If you are a purpose driven individual and this sounds like something you want to be a part of, please apply with an updated resume. A cover letter will be highly regarded to outline key achievements and experience relevant to the role however not mandatory.

Applications close 8 September 2025, shortlisting may begin immediately.

Communicare values diversity and encourages applications from Aboriginal and Torres Strait Islander peoples, those from culturally and linguistically diverse backgrounds, LGBTQI+ individuals, and people with disabilities.

This role is designated under Section 51 of the Equal Opportunity Act 1984 (WA) to promote equality; Aboriginal people are strongly encouraged to apply.

Unsolicited agency applications will not be accepted.

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