About us 

At Defence Health, we're united in our purpose to protect the health of those who protect our country. We're here to support the families of serving ADF members, ex-serving ADF and Reservists, plus the wider Defence community to manage their health care. As a not-for-profit fund we are for our members, not shareholders. 

In the Defence Health family our values define us. We live by our values of trust, respect, ownership, excellence, and community. They underpin our inclusive workplace, where we celebrate the diversity each of us brings to work every day.  A workplace where we feel valued and recognised for our achievements, unique perspectives, and talents.  A place where we’re all encouraged to excel. 

Our promise to our own people is the same as our promise to members.  We look after our own. 

Find out more at defencehealth.com.au 

About the role
As the Product Coordinator at Defence Health, you will play a crucial role in supporting the development and management of our innovative health insurance products. Working in a full-time capacity from our Melbourne office, you will contribute to the strategic direction and implementation of our product roadmap, ensuring our offerings remain competitive and aligned with the evolving needs of our members.

What you'll be doing

• Assist in the implementation of new health insurance products, and changes to existing products

• Coordinate cross-functional activities to drive the successful adoption of product initiatives

• Provide administrative support to the product management team as needed

What we're looking for

• 1-3 years' experience in a product coordination or similar role, preferably within the insurance or healthcare industry
• Strong organisational and project management skills with the ability to juggle multiple priorities
• Excellent communication and stakeholder management skills
• Proficient in data analysis and the use of relevant software tools
• Tertiary qualification in business, marketing or a related field
• Passionate about delivering exceptional customer experiences

Why Choose Defence Health

• Flexible Work Arrangements
• Dynamic Environment: Immerse yourself an evolving, member centric and energetic company with strong values.
• Career Opportunities: Initiative, high performance and commitment is recognised with opportunities through career progression.
• Competitive remuneration  
• Health and wellbeing initiatives: Access to discounted gym memberships and additional wellbeing day each year.
• Free top tier health insurance for you and your immediate family valued at approx. $6,000 per year.
• Social Committees: Social Club, Work Health Safety and Diversity & Inclusion Committees.
• Company funded parental leave.
• Prime Location: Our office is located on St Kilda Road with great access to public transport and local amenities.
• Purpose-driven organisation:  our purpose to protect the health of those who protect our country.

If this sounds like you - this is a fantastic opportunity to join a company that offers a high engagement, vibrant and inclusive culture where you and your career can thrive.

Veterans and their families are encouraged to apply. We recognise and value your skills, commitment, and unique experiences.

Apply now for the next rewarding step in your career.